Toronto Star Customer Service

Thank you for subscribing to the Toronto Star. There are several ways we can help you with your print or digital subscription. 

Self-Managed Options

Newspaper Subscriber Services - Manage my Subscription is a fast and easy way to send us your vacation stops, delivery feedback, and other updates to your account.  It includes a Live Chat feature so you can connect to customer service during regular business hours.

Digital Access Subscriber Services - Manage my Subscription a fast and easy way to view your payment history or connect with us to make changes to your account.

Email Uscircmail@thestar.ca – Our goal is to respond to you within three business hours (see our customer service business hours below). For customer service inquiries related to the Toronto Star ePaper, please email us at epaper@thestar.ca.

Reach us by Phone – Our customer service team can take your call during business hours at 416-367-4500 or 1-800-268-9213 outside the GTA.

Send Mail to – Toronto Star Newspapers Ltd, Circulation department, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8

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NOT A SUBSCRIBER? Take a look at our special introductory print subscription options at www.thestar.com/homedelivery or subscribe to The Star Digital Access at www.thestar.com/subscribe.

Our customer service office hours are:
Monday to Friday 6:00AM to 5:00PM
Saturday, Sunday and Holidays 6:00AM to 12PM

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